Dell International Service Walking for Technical Support US Voice Role | Fresher and Experience candidate can apply from here.

Responsible for providing telephone/email/chat and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products
Diagnosis & resolving of the hardware problems and troubleshooting..

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Verifies warranty entitlement and determines appropriate action.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Documents problems in the support solution database for diagnostics and solution implementation. Provides basic remote deployment, maintenance and consulting services

CANDIDATE REQUIREMENTS:

1. Should be open to work in rotational / night shifts in a 24 by 7 environment.
2. Should have excellent communication skills in English.
3. Graduate Freshers can apply.

EDUCATIONAL QUALIFICATIONS:
Minimum Graduates in any stream. (10+2+3)
Any Undergraduates with at least 12 months of international call center /18 months of domestic call center / 24 months of any other work experience.

QUALIFICATION CRITERIA:

Experience  : 0 to 5 yrs
Salary : Not specified
Job Location : Delhi/NCR
Education Qualification : Any Graduate

RECRUITMENT COMPANY DETAILS:

Recruitment Company Name : Dell International Services India Private Limited
Recruitment Company Address : NA
Recruitment Company Profile  :

Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.

WALKIN DETAILS:

Walkin Date : 23-June-14 till 25-June-14
Time  : 11.00 am to 3.00 pm

Walkin Address : Dell International Services, Vipul Tech Square, Opposite Central Park, Sector Road., Sector-43, Gurgaon – 122002, Haryana

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